
3. Will televisions with digital tuners be able to process the audio services associated with
the digital signals?
Televisions with digital tuners should be able to process the audio services associated with the
digital TV signals through functions that are built into their systems. Consumers should confirm
with the manufacturer, owner’s manual or retailer prior to purchase to determine if this feature is
included in the digital TV.
For consumers who will be using a digital-to-analog converter box to receive digital over-the-air
television signals on an analog television, we note that some of the digital-to-analog converter
boxes that have been approved for NTIA coupon eligibility are capable of processing the
associated audio services that are broadcast by a digital television station. In particular, the
WGBH National Center for Accessible Media, located in Boston, Massachusetts, has found that
two specific coupon-eligible digital-to-analog converter boxes – the Digital Stream DTX 9900
and Insignia NS-DXA1 – have demonstrated the capability to pass through video description.
(Federal law provides for two $40.00 coupons per household to defer the costs of the digital-to-
analog converter boxes. Consumers may find out more information about this coupon program,
administered by the NTIA, at www.dtv.gov or at www.dtv2009.gov
, or by calling 1-888-DTV-
2009.) Coupons do expire 90 days after mailing.
However, because coupon-eligible digital-to-analog converter boxes are not required to have this
feature, consumers are advised to check with the manufacturer, owner’s manual or retailer prior
to purchase to determine if a specific digital-to-analog converter box will serve their particular
needs.
Accessing additional audio program streams (including video description) typically occurs either
though a designated button on the remote control or through an on-screen menu. Unfortunately,
if the controls on the television or digital-to-analog converter box are not accessible to people
with vision disabilities, it may be a challenge to obtain the descriptions. In such cases, the
consumer must know which audio stream the video description is on in advance, as well as how
to access this channel. We therefore urge consumers to ask the manufacturer or retailer how
audio streams are accessed prior to purchasing a digital television or digital-to-analog converter
box. In addition, the consumer should ask whether the on-screen menus – as well as the remote
controls that are used to access the on-screen menus – are accessible to individuals who have
vision disabilities. Finally, the consumer should contact local television stations to see if they are
transmitting video descriptions, and if so, for which programs.
Consumers using cable or satellite services should ask for additional information about the
availability of video description from their service providers. To the extent that cable systems,
satellite systems or other multi-channel video programming distributors receive programming
with video description, those video descriptions should be delivered to the consumer. As with
broadcast television, subscription-based television consumers must ensure that their television is
capable of displaying available video descriptions and that video description functionality may
be accessed by people with vision disabilities.
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