you will not receive coupons unless more funding becomes available. If program funding
becomes available you should receive your coupons in the mail."
This does not affect coupons that have already been issued or coupons that were ordered as late
as Saturday, January 3, 2009. Only new coupon applications are affected. We do not know at
this point how long it will take for NTIA to access additional money for the coupon program,
which means that we do not know how long the delay will be in processing new coupon
applications. Consumers who must obtain a converter box to continue to have television
reception after February 17, 2009 and who cannot afford to purchase a converter box without a
coupon are encouraged to see if friends or family have unexpired coupons they can use.
In addition, consumers who need a converter box to continue to receive broadcast television after
the transition date should consider whether they prefer to purchase a converter box without a
coupon or to wait and see whether enough coupons expire unused that they will eventually
receive their converter box coupons, even though this is likely to mean that they cannot watch
television in the interim. Another alternative would be for such consumers to consider
purchasing a digital television or subscribing to a pay television service, such as cable or
satellite.
If a consumer already ordered a coupon, coupon applications are still taking up to several weeks
to process and mail. Consumers who have a coupon should act now to purchase a converter box,
and should call stores before shopping to ensure the desired converter box is available.
Subject to the above, households may still apply for 2 coupons online at www.DTV2009.gov
, by
phone at 1-888-DTV-2009 (1-888-388-2009), via fax at 1-877-DTV-4ME2 (1-877-388-4632) or
by mail to P.O. Box 2000, Portland, OR 97208-2000. Coupon orders will be filled on a first-
come, first-served basis as already issued coupons expire, making additional money in the
program available for reissue. Consumers will receive a list of eligible converter boxes and
participating retailers with their coupons. Coupons expire 90 days after they are mailed, and only
one coupon can be used to purchase each coupon-eligible converter box.
Deaf or hard of hearing callers may dial 1-877-530-2634 (English TTY) or
1-866-495-1161 (Spanish TTY).
Residents of nursing homes may apply by using a new pre-printed form or may use a letter if it
includes all the required waiver information. The form is available at
https://www.dtv2009.gov/docs/NursingHomeCouponApplication_en.pdf. These applicants must
mail their requests. Back to index
Highlights of the News Release on Nursing Homes and POB Coupon Requests:
-Applicants living in licensed nursing homes, intermediate care facilities and assisted living
facilities can request and receive ONE coupon. They will be required to provide their name, the
name and address of the facility, and whether they receive television exclusively with an
antenna, or through cable, satellite or other pay television service. A family member or a
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