Zentech DF2000 Anleitung zur Fehlerbehebung PDF herunterladen (Seite 39)

Coupons

QUICK FACTS

Use this script for any inquiry related to coupons: Examples are referrals to

the National Telecommunications Information Administration (NTIA) for in-

depth questions regarding the coupon program, consumers who haven’t

received their coupons or their coupon failed to arrive on time, expired

coupons, consumers who are interested in requesting a coupon, a consumer

coupon request that was denied because of the requester’s address was

either a post office box or nursing home, or a consumer wants to file a

coupon appeal.

As of January 5, 2009, NTIA is processing new coupon applications only as

coupons already issued to other consumers expire unused. As a result,

consumers who apply for coupons after that date may experience some

delay in receiving coupons. If such delay does occur, there is also the

possibility that consumers may not receive their coupons before February

17, 2009. Moreover, depending on the number of coupons that expire

unused, there is a chance that some consumers may not receive coupons at

all either due to the program’s expiration on March 31, 2009 or the

redemption of all available coupons, whichever occurs first.

NTIA is no longer accepting coupon status inquiries over the phone. For

coupon appeals and status inquiries, consumers should e-mail

. See below for more information.

The TV Converter Box Coupon Program is administered by NTIA (National

Telecommunications Information Administration) and permits all households to request up to

two coupons (or in the case of nursing home residents, one coupon) - each worth $40 - toward

the purchase of certified converter boxes. Coupons may be requested until March 31, 2009, or

while supplies last.

As of January 5, 2009, NTIA is processing new coupon applications only as coupons already

issued to other consumers expire unused. As a result, consumers who apply for coupons after

that date may experience some delay in receiving coupons. If such delay does occur, there is

also the possibility that consumers may not receive their coupons before February 17, 2009.

Moreover, depending on the number of coupons that expire unused, there is a chance that some

consumers may not receive coupons at all either due to the program’s expiration on March 31,

2009 or the redemption of all available coupons, whichever occurs first.

Consumers who apply now online are provided with the following message: "IMPORTANT:

We have determined that you are eligible to participate in this program and your coupon

application has been approved. However, because program funding is not currently available,

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Zentech DF2000 Anleitung zur Fehlerbehebung Seite 39